Close an Account

Option 1: Online
Instructions
- Complete this form. (All are required fields)
- Mail, email, fax, or upload a copy of your picture ID.(Contact information appears at bottom of this page.)
- Please note, there is a $20 charge for turning ON/OFF your water service. [Parkland is $23]
- All Requests will be processed on the next business day. City Hall is closed on Friday.
Option 2: In Person, Mail, or Fax
Instructions
- Complete this form. (All are required fields)
- Bring in person, mail, or fax, and include a copy of your picture ID.
- Please note, there is a $20 charge for turning ON/OFF your water service. [Parkland is $23]
- All Requests will be processed on the next business day. City Hall is closed on Friday.
Bring the required documents in person to City Hall
- Coconut Creek Government Center
- City Hall Hours of Operation: Monday - Thursday [Closed Friday’s]
7:00 AM - 6:00 PM - Location: 4800 West Copans Road, Coconut Creek, Florida 33063
- Fax: 954-973-6754
How to make an address change
All address changes must be submitted in writing or by visiting City Hall in person.
- Coconut Creek Government Center
- City Hall Hours of Operation: Monday - Thursday [Closed Friday’s]
7:00 AM - 6:00 PM - Location: 4800 West Copans Road, Coconut Creek, Florida 33063
- Email: UTB@coconutcreek.gov
- Fax: 954-973-6754
How to get my deposit back
Water and sewer deposits are held until the account is closed, earns interest yearly, and will be applied to the final bill.